Return & Refund Policy

At DITRONEX LLC, customer satisfaction is important to us.

Returns

  • You may request a return within 7–14 days of receiving your order.

  • Items must be unused, in original packaging, and in the same condition as received.

  • Proof of purchase is required.

Non-Returnable Items

Certain items such as clearance products or hygiene-sensitive products may not be eligible for return.

Refunds

  • Once your return is received and inspected, we will notify you regarding approval or rejection.

  • Approved refunds will be processed to the original payment method within 5–10 business days.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

To initiate a return, contact us at:
📧 Ditronex_llc@outlook.com